Frequently Asked Questions
Everything you need to know about ordering, shipping, returns and more
Browse our collection on the shop page, add items to your cart, and click "Proceed to Checkout". You can pay via PhonePe (prepaid) or choose Cash on Delivery with a 20% advance.
We accept PhonePe (UPI, cards, wallets) for prepaid orders. For Cash on Delivery, we collect a 20% advance payment online and the remaining 80% at delivery.
Yes, we offer Cash on Delivery across India. A 20% advance payment is required to confirm your COD order. The remaining 80% is paid to the delivery agent.
Orders are usually delivered within 5-7 business days. You will receive a tracking number on your registered email and WhatsApp once your order is dispatched.
Shop premium 925 silver & Gold Jewellery online at THE MANISH JEWELLERS. Discover stylish silver rings, chains, pendants, bracelets, anklets, and mangalsutras with elegant designs and trusted quality across India.
925 sterling silver contains 92.5% pure silver and 7.5% other metals, typically copper, to improve strength and durability. It is a popular choice for quality silver jewellery.
We provide authentic silver jewellery with clear product information. Please check the individual product description for its stated silver purity, hallmarking or certification details, and other specifications before purchasing.
Yes, 925 sterling silver is commonly worn every day. However, proper care is important to help maintain its shine and appearance. Avoid exposing your jewellery to harsh chemicals, perfumes, and excessive moisture.
Silver can naturally tarnish over time due to reactions with substances in the environment. Sweat, humidity, perfumes, and certain chemicals can accelerate tarnishing. Regular gentle cleaning and proper storage can help maintain its shine.
Browse our collection, select your preferred product, choose the available size or variant if applicable, and add it to your cart. Follow the checkout instructions to complete your order.
Yes, you can contact our team through WhatsApp for product enquiries and assistance with ordering. Please use the contact details displayed on our website.
Yes, we serve customers across India.
tracking is available for your shipment, you can use the tracking link or details shared with your order or shipping confirmation. Contact our support team if you need assistance.
Use a soft, clean jewellery cloth and gentle polishing appropriate for sterling silver. Avoid harsh chemicals, abrasive materials, and unverified home remedies that could damage the finish or stones.
Store each piece in a clean, dry, airtight pouch or jewellery box. Keeping pieces separate helps reduce tarnishing, scratches, and tangling.
It is best to remove silver jewellery before bathing, swimming, exercising, or using cleaning products. Chlorine, soaps, and other chemicals may affect its finish over time.
we accept various payment options. You can pay for your order using credit cards, debit cards, cash on delivery (COD), bank transfer, UPI, and other major modes of payment.
Personalized jewellery refers to jewellery pieces that are customized or personalized according to individual preferences. It involves adding personal touches such as names, initials, or unique engravings to make the jewellery piece unique and meaningful to the wearer. Examples of personalized jewellery include Chain pendants with Customized name option and customized Jewellery
We want your personalized jewellery to be perfect, 7-10 days for us to prepare, quality-check, and get your jewellery ready for dispatch. In total, you can expect your personalized jewellery order to be delivered within approximately 15 days. We appreciate your patience and assure you that we're working diligently to create a special piece just for you.
We custom-make personalized jewellery orders from scratch once we receive your order. it takes us about 15 days. In addition, there is some more time (5-7 days) that our delivery partners need to deliver the order to you
Sorry, you cannot cancel your personalized jewellery order as we want your personalized jewellery to be perfect, which is why once the production process begins, we won’t be able to cancel the order. As each piece is custom-made based on your specific requirements, reversing the process becomes challenging. We kindly advise you to place your order carefully, double-checking the finish, spelling, and character case to ensure complete satisfaction. Your happiness with your personalized jewellery is our top priority, and we appreciate your understanding in this matter.
Yes, THE MANISH JEWELLERS offers jewellery customisation!
Simply share your design idea and requirements with us on WhatsApp. Our team will discuss the design, pricing, and availability with you.
How to customise:
1. Share your idea on WhatsApp.
2. Confirm the design and price.
3. Place your order and get your customised jewellery delivered.
We bring your ideas to life with personalised jewellery designs tailored to your style, preferences, and special occasions. Whether you prefer traditional elegance or modern designs, we help you create jewellery that reflects your unique personality. We Understand Your requirements, design options, pricing, and delivery across India.
Simply share your design idea and requirements with us on WhatsApp. Our team will discuss the design, pricing, and availability with you.
How to customise:
1. Share your idea on WhatsApp.
2. Confirm the design and price.
3. Place your order and get your customised jewellery delivered.
We bring your ideas to life with personalised jewellery designs tailored to your style, preferences, and special occasions. Whether you prefer traditional elegance or modern designs, we help you create jewellery that reflects your unique personality. We Understand Your requirements, design options, pricing, and delivery across India.
Yes, we offer jewellery designs inspired by traditional craftsmanship and modern trends to suit different styles and occasions.
Store your jewellery in a dry, airtight box and avoid direct contact with perfumes, chemicals, and moisture to help maintain its appearance.
Yes, our jewellery can be a thoughtful gift for birthdays, anniversaries, weddings, festivals, and other special occasions.
At THE MANISH JEWELLERS, we combine beautiful designs, jewellery customisation, a variety of styles, and personalised customer support to make your shopping experience special. Whether you prefer timeless elegance or modern trends, we help you find jewellery that suits your taste and budget.
Explore our collection today and discover jewellery that feels uniquely yours. Shop online with THE MANISH JEWELLERS
Explore our collection today and discover jewellery that feels uniquely yours. Shop online with THE MANISH JEWELLERS
We ship our orders to every country across the globe, ensuring a smooth and professional experience for our international customers. Whichever country you order from, we ensure that your order reaches you with care.
For international orders, you can expect delivery within approximately 20 days from the date of order placement
Manish Soni
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